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5. tanggung jawab manajemen |
ISO 9001:2000 |
5.4 Perencanaan |
5.4.1 Sasaran Mutu |
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membuat sasaran mutu yang terukur | ||
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menetapkan sasaran mutu bagi fungsi dan tingkatan yang relevan | ||
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sasaran mutu mendukung kebijakan mutu | ||
5.4.2 Perencanaan |
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implementasi dan pengembangan sistem | ||
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sumber daya | ||
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perbaikan kontinyu (continous improvement) | ||
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pencapaian sasaran mutu | ||
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