| Title | Customer Satisfaction Measurement (CSM) |
| Pendahuluan CSM, menyusun program kerja, mengenal segmen pasar, membuat cara-cara survei serta melaksanakan dan menganalisa hasil survei yang disertai workshop. | |
| Date | 16 September 2010 |
| Venue | Sintegral Office - Jl. Prapanca Raya No 37, Kebayoran Baru Jakarta Selatan |
| Fee | Rp. 1.650,000.- |
| Contact | Maulana Hadi (081385284143) atau online registration |
| Tel | (021) 726 4126 |
| Fax | (021) 726 4127 |
| Download | Training Customer satisfaction measurement (CSM |